Warranty
Warranty Coverage
Section titled “Warranty Coverage”The Huepar S-Series laser distance measure has passed rigorous quality inspection. We stand behind our products.
Standard Warranty
Section titled “Standard Warranty”Duration: 12 months from date of purchase
Extended Warranty
Section titled “Extended Warranty”Duration: 24 months from date of purchase
Registration
Section titled “Registration”Scan the QR code included with your product or visit:
Benefits of registration:
- Extended warranty (12 → 24 months)
- Product update notifications
- Priority support access
What’s Covered
Section titled “What’s Covered”The warranty covers defects in materials and workmanship under normal use, provided:
- ✓ Proof of purchase is available
- ✓ No unauthorized repairs attempted
- ✓ Product has not been misused
- ✓ Defect is not from normal wear
Covered repairs/replacements are free of charge when the product is sent to an authorized distributor with proof of purchase.
What’s NOT Covered
Section titled “What’s NOT Covered”| Exclusion | Reason |
|---|---|
| Accidental damage | Drops, impacts, water damage |
| Unreasonable wear | Beyond normal use expectations |
| Improper use | Not following manual instructions |
| Unauthorized modifications | DIY repairs or alterations |
| Calibration service | Maintenance, not defect |
| Battery replacement | Consumable item |
Warranty Claims
Section titled “Warranty Claims”How to Make a Claim
Section titled “How to Make a Claim”- Contact support — Email support@huepar.com
- Describe the issue — Include model, serial number, and problem description
- Provide proof of purchase — Receipt or order confirmation
- Follow instructions — Support will advise on next steps
What Happens Next
Section titled “What Happens Next”- Defective products will be repaired or replaced at Huepar’s discretion
- Shipping instructions will be provided
- Turnaround time varies by region
Important Notes
Section titled “Important Notes”-
Liability Limitation
- Huepar is not liable for direct or indirect losses beyond legal requirements
- This includes consequential damages from product failure
-
Warranty Transfer
- This warranty applies only to the original purchaser
- Warranty cannot be transferred to third parties
-
Warranty Period
- Repair or replacement does not extend the original warranty period
-
No Modifications
- This warranty cannot be altered without Huepar’s authorization
Contact Support
Section titled “Contact Support”For warranty claims, technical support, or general questions:
Email: support@huepar.com
Support Portal: https://s.huepar.com
Zhuhai Levelsure Optoelectronics Technology Co., Ltd Made in China